Just contact us at hello@1place.com.au and let us know the reason for your return and we’ll look after the rest.

It means just that — you buy, assemble it, see how if fits in your home, sit on it, live with it, and love it (hopefully). If within 49 days you think it’s not right for you, we will arrange delivery to collect it and refund you less the shipping costs (both ways to your place).
There’s no reason not to buy with the no risk 49 day Buy & Try guarantee.

Unfortunately not — if you need to return something within the 49 day Buy & Try period, you will need to pay for the shipping. We will refund you the product amount less the shipping both ways to your place.

Unfortunately not — if you need to return something we will arrange for a courier to collect it from you. We’ll do our best to make sure it’s a time that’s convenient.

Yes we do - in fact if you want to exchange a product, we will give you 10% off the price of the exchanged product (once your original product has been collected).

We’ll still arrange for the original product to be picked up, and you will receive a credit for the amount less the shipping costs both ways.